Product Marketing That Takes You Places

“Jacki has been a transformational fractional marketing leader for Hapi, bringing clarity, focus, and measurable growth in just one year. She quickly aligned our leadership, sales, and product teams around a clear narrative for the Hapi Integration Platform, then translated that into a focused marketing strategy and budget. Under her guidance, we refreshed our positioning and messaging, relaunched our website, and equipped sales with content and enablement that made our value proposition easier to understand. In the first year, her work drove material closed‑won revenue and materially increased our qualified pipeline, while laying the foundational systems and reporting needed to track this impact going forward. Jacki also assembled and led a blended team of full‑time and contract marketing support, giving us the bandwidth and expertise to execute at a much higher level. I strongly recommend Jacki Brown Marketing to hospitality or travel tech companies that need senior‑level marketing leadership without building a large in‑house team.”

Jeff Bzdawka, CEO, Hapi

“Jacki was transformative for olive at a critical stage in our growth, bringing clarity to our positioning and messaging that resonated immediately with hoteliers. She’s a joy to work with, with incredible industry knowledge, great attention to detail, and an attitude that makes the process both collaborative and enjoyable. Anyone would be lucky to work with her, she delivers lasting results and is truly a partner in every sense.”

Eric Lutz, CEO, olive

“I’ve worked with many marketing professionals, but Jacki truly stands out. Her deep understanding of the hospitality space, sharp business sense, and full-on professionalism made a real impact from day one. She dives deep into the product, the audience, and the strategy – and it shows. A real pleasure to work with, and a huge asset to any team lucky enough to have her.”

Henrik Shimony, Co-founder & CEO, Reeco

“We brought Jacki on in a contract capacity to help elevate our messaging and marketing cadence, and she delivered exceptionally well. She stayed organized, on track, and brought a high level of professionalism throughout the engagement. Her ability to clearly articulate messaging across different personas was invaluable, and she went above and beyond, pivoting when needed and even supporting outreach efforts outside the original scope. She brings a straightforward, no-nonsense approach that makes her a strong and reliable partner. Not only that, I love her willingness to support other women in our industry. This is part of the like-mindedness that connected us from day one.”

Teresa Guastella, CEO, RoomRite Group Solutions

“Jacki was a fundamental leader that helped us transform to a true agile marketing team and create a powerhouse marketing organization that is respected across the industry. ”

Joe Youssef, former EVP, Strategy, Marketing, and Corporate Development, Amadeus Hospitality

“Jacki is a Product Marketing Maven. A true subject matter expert that has honed her craft for many years and it shows. But my favorite quality of Jacki is that she is not a ‘yes’ person and just does whatever a client asks. Her feedback and approach to things always incorporates the bigger picture. Anyone that has an opportunity to engage her services should find themselves fortunate!”

Sarah Taveprungsenukul, Founder and CEO, Merci-Buku